Returns and Cancellations Policy
Returns
Returns of unopened boxes in resalable and untampered condition will be accepted only once a Return Authorization Number has been obtained from CMT. All returns will carry a 25% restocking charge. All shipping charges are the responsibility of the Customer.
Cancellations
In the event that an order is cancelled prior to shipment, a 10% cancellation fee will be charged.
Refused Shipment
Customers shall be charged all shipping charges, and a 25% restocking fee for all refused shipments (this covers cost to receive and inspect all returned items).
Order Mistakes
Call us immediately with a description of the issue. If we have made an error, we will make arrangements to pick-up the item and replace it with the correct item.